Order Cancellations

All orders are final once placed and cannot be canceled.

If you need to request a change, you must contact us immediately after placing your order.

Change or cancellation requests can only be accommodated if production has not yet begun.
Approval is not guaranteed.

Refunds, Returns & Exchanges

Due to the custom and handmade nature of our products:

• All sales are final.

• Custom items, personalized items, digital products, rhinestones, glitter, craft supplies, and classes are non-refundable and non-returnable.

• We do not offer exchanges.

Refunds are only considered for items with a verified manufacturing defect and must be reported within 72 hours of delivery with photo or video proof.

We do not issue refunds or replacements due to:

• Carrier delays

• Lost, stolen, or misdelivered packages

• Customer address errors

• Color variations

• Minor imperfections or handcrafted variations

• Normal wear, misuse, or improper care

Please review your order carefully before submitting it.